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Helpline

Level 3 Certification:

Certified Animal Hospice
Helpline Specialist

Online Training for Animal Hospice Support on the Helpline

WHAT IS THE ANIMAL HOSPICE HELPLINE/HOTLINE?
Animal Hospice Group - Certified Animal Hospice Helpline Specialist (CAHHS)

Step into Advanced Care with Our
Certified Animal Hospice Helpline Specialist Program (CAHHS)

Enhance your expertise in animal hospice care with our comprehensive Level 3 training, created for individuals dedicated to making a meaningful, immediate difference in the lives of pets and their families.

What is the Animal Hospice Helpline?

Imagine having a resource available, where families facing the imminent loss of their pet could reach out and receive support from someone who truly understands what they're going through. A compassionate voice on the other end of the line, ready to offer advice, provide support, and share knowledge during this difficult time.

Enter the AHG Helpline, also known as the Animal Hospice Helpline.

This invaluable service stands ready to assist families by connecting them with trained professionals who have dedicated themselves to understanding the complexities of animal hospice and palliative care. Our Level 3 Interns, under careful mentorship, utilize their expertise as graduates in Animal Hospice and Palliative Care, along with their skills as Animal Hospice Counselors and Helpline Specialists, to offer real support to families facing real challenges.

The AHG Helpline's mission encompasses:

  • Listening to each unique situation
  • Offering a variety of options for care
  • Providing answers to pressing questions
  • Guiding pet families on what they might expect in the days ahead

In a world where the default options often seem to be either costly treatments with uncertain outcomes or the consideration of euthanasia, we believe in offering another path—one that focuses on the quality of life for our animal companions in their final chapter. The loss of a pet is an emotionally charged event, and through the AHG Helpline, we aim to ease the burden by empowering families to make informed, compassionate decisions that honor the bond they share with their pets.

Animal Hospice Help, Guidance, and Support

Become a Certified Animal Hospice Specialist

ABOUT LEVEL 3

Certified Animal Hospice Helpline Specialist

Having honed your foundational knowledge and counseling skills in Level 2 training, the Level 3 CAHHS program invites you to apply these in a dynamic, real-world setting. Here, you transform from a learner to a leader, emerging as a source of hope and understanding on the front lines of animal hospice care.

Real-World Application and Empathetic Engagement:

  • Intensive Helpline Training: Engage directly with pet owners through our AHG Helpline, where you apply your knowledge and skills in real-time. Handle diverse scenarios, offering information, empathy, and emotional support to those navigating their pet's end-of-life journey across the hospice and palliative care spectrum.
  • Global Reach: Animal Hospice Group serves an international audience, and our Helpline callers may come from anywhere. Acquaint yourself with the nuance of these challenging conversations via live chat, email, phone, and Zoom sessions.
  • Practical Application: Master the skill of navigating complex conversations about terminal diagnoses, end-of-life choices, and the intricate process of grief recovery. Learn to be the guiding light for pet parents in uncertain and emotional turmoil.
  • Mentorship and Personal Development: Work closely with Senior Advisors, receiving feedback and guidance to refine your individual and group support skills. This mentorship is pivotal in developing your advisory skills and enhancing your ability to handle complex emotional situations with pet owners.
  • Elite Designation: Upon completing 48 hours of intensive training and a final written assessment, you'll receive the prestigious title of Certified Animal Hospice Helpline Specialist, recognizing your advanced capabilities and deep commitment to animal hospice care.

TIMELINE

Level 3 CAHHS Program:

 

Winter Session (2025):

  • Dates: Begins January 2025
  • Begins on the first Sunday in January unless it is a holiday weekend - if a holiday, it will begin on the second Sunday in January
  • Time: 1:00 PM - 4:00 PM (Pacific Time)
  • The two 3-hour sessions will be two Sundays in January 
  • There will be a break in the middle of the 3 hours of each session
  • The remaining training will be guided and depend on the Intern's schedule

Summer Session (2025):

  • Dates: Begins May 2025
  • Begins the first Sunday in May
  • Time: 1:00 PM - 4:00 PM (Pacific Time)
  • The two 3-hour sessions will be two Sundays in May 
  • There will be a break in the middle of the 3 hours of each session
  • The remaining training will be guided and depend on the Intern's schedule

Required:

  • Level 3 Training takes place LIVE virtually/online on Zoom
  • There will be 2 Sessions on 2 separate Sundays
  • There will be an additional 6 to 8 hours of guided recordings/tutorials
  • 48 hours advising on the Helpline under AHG Mentorship
  • 60 hours total of training
  • Attendance for each session is mandatory (however, exceptions and special situations will be considered on an individual basis)
  • We will have special arrangements for International Students
  • AHG Level 2 CAHC Credentials prerequisite
  • There are no additional resources needed for this course except an optional pair of headsets and/or earbuds
  • You will receive CAHHS Credentials after you have completed the required sessions, 48 hours on the Helpline, and passed the essay assessments
Enroll & Step Into Advanced Animal Hospice Care
Animal Hospice Group - Helpline Advisor listening to client with questions regarding their cat

Become a Pillar of Support in Animal Hospice Care

Level 3 CAHHS is more than training; it's an opportunity to become a source of strength and solace for pet families. Your role extends beyond providing care; you become an empathetic advisor, guiding pet parents through the emotional rollercoaster of grief, confusion, and love.

Provide pets and their owners with a full spectrum of care that extends well beyond the final stages of a pet's Life. We emphasize the importance of quality living, offering practical guidance on providing compassionate care at home, managing difficult conditions, and recognizing the signs of a pet's natural transition. Our training is about nurturing a pet's entire life journey, from peak health to gentle decline, ensuring comfort and dignity at every stage.

Read Frequently Asked Questions

Why Choose Our Certified Animal Hospice Helpline Specialist Program?

  • Direct Impact: Experience the gratification of directly supporting pet families in need, making a tangible difference in their lives.
  • Advanced Skill Development: Refine your communication and advisory skills, learning to navigate the complexities of emotional support in animal hospice care.
  • Community and Leadership: Join a network of dedicated professionals and emerge as a leader in the field, equipped to offer holistic support that addresses physical and emotional needs.
  • Our Holistic Perspective: Our curriculum is a celebration of Life, teaching how to support a companion animal and its family compassionately during the final days and enriching every moment of their journey with love and attentive care.

Step into a Leadership Role in Animal Hospice Care:

Enroll in the CAHHS Program and Transform Lives at the Front Lines of Support

AHG Level 3 CAHHS Program
SUMMER SESSION
- Option 1 -

2 Monthly Payments of
$234.34 USD*

$468.68 total with sales tax**

  • Begins on the first Sunday in May
  • 2 Sessions on 2 separate Sundays
  • There will be an additional 6 to 8 hours of Instruction
  • 48 hours advising on the Helpline
  • Short Application & Enrollment Process
  • Certificate of Completion with Certified Animal Hospice Helpline Specialist (CAHHS) Credentials
ENROLL NOW IN LEVEL 3 CAHHS!

AHG Level 3 CAHHS Program
SUMMER SESSION
- Option 2 -

Single Payment of
$399.00 USD*

$435.91 total with sales tax**

  • Begins on the first Sunday in May
  • 2 Sessions on 2 separate Sundays
  • There will be an additional 6 to 8 hours of Instruction
  • 48 hours advising on the Helpline
  • Short Application & Enrollment Process
  • Certificate of Completion with Certified Animal Hospice Helpline Specialist (CAHHS) Credentials
ENROLL NOW IN LEVEL 3 CAHHS!

AHG Level 3 CAHHS Program
WINTER SESSION
- Option 3 -

2 Monthly Payments of
$234.34 USD*

$468.68 total with sales tax**

  • Begins on the first Sunday in January unless it is a holiday weekend - if a holiday, it will begin on the second Sunday in January
  • 2 Sessions on 2 separate Sundays
  • There will be an additional 6 to 8 hours of Instruction
  • 48 hours advising on the Helpline
  • Short Application & Enrollment Process
  • Certificate of Completion with Certified Animal Hospice Helpline Specialist (CAHHS) Credentials
ENROLL NOW IN LEVEL 3 CAHHS!

AHG Level 3 CAHHS Program
WINTER SESSION
- Option 4 -

Single Payment of
$399.00 USD*

$435.91 total with sales tax**

  • Begins on the first Sunday in January unless it is a holiday weekend - if a holiday, it will begin on the second Sunday in January
  • 2 Sessions on 2 separate Sundays
  • There will be an additional 6 to 8 hours of Instruction
  • 48 hours advising on the Helpline
  • Short Application & Enrollment Process
  • Certificate of Completion with Certified Animal Hospice Helpline Specialist (CAHHS) Credentials
ENROLL NOW IN LEVEL 3 CAHHS!

Frequently Asked Questions

Please click on each category to display the questions and answers.

Enroll Now in Level 3 CAHHS

Advance your journey in animal hospice care. With Level 3 CAHHS, you don't just learn; you actively contribute to the well-being of animals and their families in their most vulnerable moments.

Please read the Enrollment Process below.

Enrollment Process for the
Level 3 CAHHS Program

Enrolling in the Level 3 CAHHS Program is simple!

  • STEP 1 : Complete the online Level 3 CAHHS Program Application
    •  Prerequisite: AHG Level 2 CAHC Credentials
    •  Simply fill out the short application form on this page
  • STEP 2 : Meet & Greet
    • We’ll set up a brief introductory phone or Zoom meeting with the Animal Hospice Group
  • STEP 3 : Enroll & Pay
    • An email notification will be sent to you containing an enrollment/payment link
  • STEP 4 : Receive access to the program
    • An email notification will be sent to you containing your login information and you’ll be ready to attend the first class

If you do not receive any email confirmations after submitting your application, please check your spam/junk folder to see if the notifications found their way there. Or, you may need to resubmit your application.

Please contact us if you have any questions. We look forward to having you become part of our Animal Hospice Group Student Community!

Level 3 CAHHS Program Application

Please complete this form below as STEP 1 of the Enrollment Process. Click here if you need a reminder of the sessions and payment choices.

Read Terms & Policies

Need other options? Or, more information?

LEVEL 1 FOUNDATIONS
LEVEL 2 COUNSELING
LEVEL 3 HELPLINE
CAHP CERTIFICATION TRACK
ANIMAL HOSPICE UNIVERSITY COURSES
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